Frequently Asked Questions
All residential and commercial locations in Summit County Sheriff's Office jurisdiction with an active fire alarm system are required by Ordinance to have a permit and renew it on an annual basis.
Yes. Each alarm requires the emergency service of separate agencies and, as such, each requires its own permit.
- Encourages the proper maintenance of alarm systems
- Reduces the number of false alarms
- Deploys Fire Department resources in a more effective manner
Please complete the online registration form.
You may also contact the Summit County False Alarm Reduction Program at 888-865-9770, Monday - Friday 9am - 5pm MST
- New Residential or Commercial Alarm Permit $10.00
- Annual Renewal of Residential or Commercial Permit $10.00
- Late Fee: $10.00 (30 days past invoice)
False Alarms Fee Schedule (false alarms counted during the course of a rolling 365-day period)
1st false alarm - $0
2nd false alarm - $75
3rd false alarm - $150
4th false alarm - $300
Responding to false alarms takes resources away from responding to actual emergency situations. In an effort to make alarm users aware of this problem and mitigate the incidence of false alarms, Summit County enacted a False Alarm Ordinance. The Ordinance requires that all owners of an active alarm system (both residential and business) obtain and maintain an annual permit and pay fines to the County for excessive false alarm activity.
An alarm signal resulting in the responding emergency resources finding no evidence of fire. This does not include an alarm signal caused by violent conditions of nature or other extraordinary events not reasonably subject to control by the alarm business operator or alarm user.
No, you will never be charged for an alarm activation that is not false. This ordinance allows charges for false alarms only.
The alarm ordinance is posted online on this website
Yes, you can pay for any fees due on your account via this website by clicking on the home tab and logging in with credentials initiated by APS/CitySupport and secured by the alarm user.
APPEALING A FALSE ALARM RESPONSE CHARGE
*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation.
*Submit via email using the Contact Us page.
*Be sure to include Permit License #, alarm location address, and incident date(s) in question.
*Submit within thirty (30) calendar days of the notice imposing the charge.
Please email a notification of cancellation noting the permit number or alarm location address to: summitcountyco@citysupport.org.